CareAR Assist empowers service teams anywhere to deliver remote visual assistance - enhanced by Augmented Reality. It’s about connecting Technicians and field services agents anywhere so they can collaborate in real-time using a suite of AR tools to document, diagnose, and solve issues - as if actually there on-site.
In this video, we’ll look at CareAR’s ability to define and track KPIs - Key Performance Indicators - to
- provide a clear, traceable record of the quality of work performed,
- measure customer satisfaction, and
- identify issues with agent skill or ability and focus training where its needed