The CareAR Assist desktop application for Windows and macOS will reach its End of Life (EoL) on October 1, 2025.
After October 1, 2025, the CareAR Assist desktop application will no longer be supported, and we will not provide any further updates, maintenance, or security patches for it.
We understand that the desktop application has been a valuable tool for many of you. To ensure a smooth transition and continued access to CareAR Assist functionality, we recommend migrating to the CareAR browser application.
The CareAR browser application offers similar capabilities for hosting CareAR Assist sessions directly from your desktop computer's web browser. It provides a seamless and accessible experience without the need for a dedicated desktop installation.
Key Benefits of the CareAR Browser Application:
- Platform Independence: Access CareAR Assist from any modern web browser on Windows and macOS.
- Simplified Access: Launch CareAR Assist sessions directly from the CareAR portal without installing additional software.
- Continuous Updates: Benefit from automatic updates and new features delivered through the browser.
How to Access the CareAR Browser Application:
- Log in to your CareAR portal using your existing credentials.
- Click on the Launch Assist button.
- You can then host CareAR Assist sessions directly from your browser.
We encourage you to begin using the CareAR browser application as soon as possible to familiarize yourself with its features and ensure a seamless transition before the EoL date.