Experience Builder provides support for translation and localization of experience content. When you translate an experience, all of its textual content, hotspots, page names, and labels are translated. At present, 11 languages are supported to enhance user experience by enabling quicker consumption of experience content and better adaptability to user requirements.
Note: The QR code and URL remains the same for all the translations of an experience.
Before an experience can be translated or localized, it MUST be published once in the default language of the portal.
- Click the PUBLISH button (
).
After the publish is complete, the Add translation button is visible from the translation drop-down list. This button allows you to translate experience content to any of the 11 supported languages.
- Click the Add translation button.
The Add translation dialog box opens.
- Select from the New translation drop-down list the language for which you want to add translation of the experience content.
- Toggle on or off the Machine translation option to either automatically translate or manually translate the experience content.
Note: The Machine translation option is toggled on by default to perform automatic translation. If you toggle off this option, the experience content is not translated and is in the default language.
- Click the ADD TRANSLATION button.
The translation starts, which may take some time depending on the experience content. When the translation is complete, a dialog box opens indicating that the new translation for the experience is added and published.
The newly added translation opens and all the translations for the experience is listed in the translation drop-down list.
Note: Once translation in a particular language is added for an experience, that language does not appear in the New translation drop-down list in the Add translation dialog box.
Note: When you export an experience having multiple translations, only the currently selected translation is exported. Similarly, when you import another experience to an experience with multiple translations, it is imported only to the currently selected translation.
Changing the Default Translation of an Experience
The default translation of an experience is in the default language of the portal. You can change the default translation of the experience from the translation drop-down list by clicking the three dots next to the desired translation and then select Set default. The default translation is indicated by the flag icon ().
You can delete a translation from the experience using the Delete option from the three-dot menu of the translation drop-down list.
Note: You cannot delete the default translation.
Note: If an experience has multiple translations and then you make changes to the experience in the default translation, the changes do not reflect in the remaining translations. For the changes to reflect in the other translations, delete and re-add the respective translations.
Previewing a Translated Experience
While previewing an experience having multiple translations, the preview shows the translation currently selected in the translation drop-down list.
In Live Preview or CareAR Instruct app, the experience loads in the default translation. You can switch to the other translations of the experience using the pull-up menu located at the bottom-right corner of the experience.