CareAR Mobile App

The CareAR mobile app is used for conducting CareAR Assist calls and consuming CareAR Instruct experiences. The CareAR mobile app works for both authenticated users or guests (non-authenticated) users.

Supported Operating Systems

iOS 17 or later
iPadOS 17 or later
Android 14 or later

Visual Verification ML model creation:

iOS 17 or later (see specific hardware for this feature in the following table)
NOTE: Android is not supported

Supported Hardware Devices

Phones

iPhone 12 or later
Android devices listed on Google's ARCore supported devices page.
- Note: one way to find out if your device is compatible is to make sure you can install Google Play Services for AR

Tablets

iPad 8th Generation (and later models)
iPad Pro
iPad Air 3 (and later models)
Android devices listed on Google's ARCore supported devices page.
- Note: one way to find out if your device is compatible is to make sure you can install Google Play Services for AR

Glasses

RealWear HMT-01 Smart Glasses
RealWear Navigator 500 Smart Glasses
RealWear Navigator 520 Smart Glasses

Visual Verification ML model creation:

iPhone 12 Pro (and later models)
iPad Pro 5th Generation (and later models)
NOTE: Android is not supported

CareAR web app

Users who access CareAR Assist calls or Instruct experiences via web browser, are doing so via CareAR web app. The CareAR web app works for guests (non-authenticated) users to join Assist sessions. Both users and guests (non-authenticated) users can view Instruct experiences via web browser.

Supported Browsers
Windows	Android	macOS	iOS / iPadOS
Chrome Microsoft Edge	Chrome Samsung Internet Microsoft Edge	Chrome Safari Microsoft Edge	Chrome Safari Microsoft Edge
*CareAR supports the latest version of each browser.

CareAR Mobile App

CareAR web app

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