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System Requirements and Supported Web Browsers

  • Updated

CareAR Mobile App

The CareAR mobile app is used for conducting CareAR Assist calls and consuming CareAR Instruct experiences. The CareAR mobile app works for both authenticated users or guests (non-authenticated) users.

 

Supported Operating Systems
  • iOS 17 or later
  • iPadOS 17 or later
  • Android 14 or later

Visual Verification ML model creation:

  • iOS 17 or later (see specific hardware for this feature in the following table)
    NOTE: Android is not supported

 

Supported Hardware Devices

Phones

 

Tablets

 

Glasses

  • RealWear HMT-01 Smart Glasses
  • RealWear Navigator 500 Smart Glasses
  • RealWear Navigator 520 Smart Glasses

 

Visual Verification ML model creation:

  • iPhone 12 Pro (and later models)
  • iPad Pro 5th Generation (and later models)
    NOTE: Android is not supported

 

 

CareAR Assist Desktop app

The CareAR Assist desktop app is used by users who are conducting CareAR Assist calls from a desktop computer. The CareAR desktop app works for both authenticated users or guests (non-authenticated) users.

Supported Operating Systems
  • Windows 10 (21H2) and above

  • Mac OS 12 Monterey and above 

 

 

CareAR web app

Users who access CareAR Assist calls or Instruct experiences via web browser, are doing so via CareAR web app. The CareAR web app works for guests (non-authenticated) users to join Assist sessions. Both users and guests (non-authenticated) users can view Instruct experiences via web browser.

 

Supported Browsers
Windows Android macOS iOS / iPadOS
  • Chrome
  • Microsoft Edge
  • Chrome
  • Samsung Internet
  • Microsoft Edge
  • Chrome
  • Safari
  • Microsoft Edge
  • Chrome
  • Safari
  • Microsoft Edge
*CareAR supports the latest version of each browser.

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