For some networks, a reduced connection option might be required where a smaller range of connection options is preferred over optimal network connectivity. This is handled through the process of Media Proxy using a limited set of servers and different set of ports to connect to the CareAR services.
CareAR Proxy Media Firewall Requirements
If you are looking for only a limited number of servers the following is used for Media Proxy without specific Media Geofencing configured:
| Global | Protocol | Port | Used to |
|---|---|---|---|
|
UDP |
|
Access the signaling service |
|
UDP |
|
Access the media service |
CareAR Proxy Media Firewall Requirements with Media Geofencing
If your network requires you to also restrict further combining both Media Geofencing and Media Proxy to limit network connectivity to very specific connections over optimal network connectivity will result in the following connection points per region:
| North America | Protocol | Port | Used to |
|---|---|---|---|
|
UDP |
|
Access the signaling service |
|
UDP |
|
Access the media service |
| Europe | Protocol | Port | Used to |
|---|---|---|---|
|
UDP |
|
Access the signaling service |
|
UDP |
|
Access the media service |
| India | Protocol | Port | Used to |
|---|---|---|---|
|
UDP |
|
Access the signaling service |
|
UDP |
|
Access the media service |
| Japan | Protocol | Port | Used to |
|---|---|---|---|
|
UDP |
|
Access the signaling service |
|
UDP |
|
Access the media service |
How do I enable this Media Proxy on CareAR?
The tenant administrator will need to log into https://carear.app/#/admin to control settings of the tenant. On the My Company page you will have a section to configure your Media Proxy and Media Geofencing preferences. Note: that when changes are made to the media controls, users must log out and log back it to effect these changes.