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Remote Solve

CareAR Assist provides augmented reality remote assistance, an experienced remote expert can see what you see via mobile devices, tablet, or smart glasses, providing annotated expert guidance and human-to-human interaction, anywhere at any time.

Remote Solve User guides

  • Getting Started with CareAR Assist (video)
  • Hosting a CareAR Assist Session (video)
  • CareAR User Setup
  • CareAR App User Guide
  • CareAR Assist User Guide
  • CareAR Web Host User Guide
See all 12 articles

Remote Solve Admin guides

  • CareAR Enablement Guide
  • CareAR Analytics
  • Advanced Session Details
  • CareAR Admin Introduction (video)
  • CareAR Admin: Managing Users (video)
  • CareAR User Bulk Import Template Best Practices
See all 12 articles

Configuration

  • CareAR Assist Network Firewall Settings
  • CareAR Assist Guest Firewall Configuration
  • CareAR Assist Media Proxy Firewall Configurations
  • Single Sign-On (SSO)
  • Connection Modes and Media Geo-Fencing
  • Install: Mac OS
See all 8 articles

Release Announcements

  • CareAR App - Version 25.01
  • CareAR Platform - Version 25.01
  • CareAR Platform - Version 24.04.002
  • CareAR Platform - Version 24.04
  • CareAR App - Version 24.04
  • CareAR Platform - Version 24.03
See all 33 articles
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Xerox® and DocuShare® are trademarks of Xerox in the United States and/or other countries. CareAR™ is a trademark of CareAR, Inc. in the United States and/or other countries. ServiceNow®, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries.
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