Release 24.03 of CareAR for ServiceNow delivers the following minor updates:
- Xanadu Support
- Experience Description in Knowledge Banner
Xanadu Support
CareAR for ServiceNow now supports the Xanadu release. Organizations using the Xanadu release of ServiceNow can seamlessly integrate and leverage CareAR's capabilities.
Experience Description in Knowledge Banner
Experience descriptions are now included in generated knowledge banners. This enhances discoverability through ServiceNow Knowledge search, providing users with more context beyond just the experience title. It's recommended that content creators always include a detailed description when creating new experiences.